TechOps Engineer (Central America)

Development – Remote (Central America)
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Remote (Central America)
Employment Type
Minimum Experience

About AlphaPoint

AlphaPoint is a financial technology company powering digital asset exchanges and brokerages worldwide. Through its secure, scalable, and customizable white label digital asset trading platform, AlphaPoint has enabled over 150 customers in 35 countries to launch and operate digital asset markets, as well as digitize assets. AlphaPoint and its award winning blockchain technology have helped startups and institutions discover and execute their blockchain strategies since 2013.

Position Profile

AlphaPoint is seeking a talented TechOps Engineer (for Central America) to join our team! This individual will be a crucial member of our Infrastructure group, helping to solve technical problems and providing direct impact on the development of AlphaPoint’s infrastructure. This TechOps Engineer’s primary focus will be mitigating technical issues and maintaining overall health of our core software systems.

AlphaPoint’s back-end elements are built using dotnetcore, custom messaging mechanisms over multiple transport protocols, with customized persistence and storage mechanisms, all optimized for high-volume enterprise-class real-time access-controlled data processing. Our front-end elements are browser-based applications built using HTML and JavaScript.

In this position, you will be exposed to the entire system stack and develop a rich understanding of both the system mechanisms and the application business domains. The Technical Operations Engineer will participate in the deployment, monitoring, and management of all AlphaPoint environments, including hardware, operating systems, custom software, and networking elements. The Technical Operations/DevOps Engineer will also participate in the development of the DevOps functions of the department and the continuous improvement of the company’s SDLC practices.

Job Responsibilities

  • Be part of a multi-disciplinary team focused on diagnosing and troubleshooting computer systems on a Global basis
  • Contribute to maintaining and building our cloud infrastructure (Proxmox, qemu, windows/linux administration)
  • Participate in managing security systems, software deployments, firewalls, and load balancing
  • Contribute to our scripting work using Python, PowerShell, and Bash, while understanding how our automation strategies integrate into a unified solution
  • Liaise with Engineers on the AlphaPoint development team to resolve technical challenges and client needs
  • Participate in solution development/delivery, using our products and platforms
  • Triage and mitigate technical support issues and software bugs

Required Skills & Experience

  • Bilingual: Spanish/English
  • Bachelor’s Degree or equivalent work experience as a DevOps/Technical Operations Engineer
  • Experience working directly with customers
  • 3+ years of experience working directly with:
    • Linux/Unix and Windows administration
    • Scripting such as PowerShell and Bash
  • 1 year of experience with:
    • Basic scripting and programming experience, Automated build platforms (ex. Jenkins), Alerting/monitoring/metrics systems (ex. InfluxDB, Grafana, etc). SQL/MySQL queries, scripting, administration
  • Preferably located in Central America
  • Bachelor’s degree in Information Technology, Information and/or other related field

Strongly Desired Experience

  • Experience with emerging blockchain technologies
  • Experience supporting trading or exchange software (Ideally developed in-house)
  • Experience with TCP/IP and Firewall experience

AlphaPoint is an equal opportunity employer committed to a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability or genetic information, gender identity or national origin.

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TechOps Engineer (Central America)?

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