Account Manager – Bilingual (Spanish/English)

Development – Remote
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Employment Type
Minimum Experience

About AlphaPoint

AlphaPoint is a financial technology company powering digital asset exchanges and brokerages worldwide. Through its secure, scalable, and customizable white label digital asset trading platform, AlphaPoint has enabled over 150 customers in 35 countries to launch and operate digital asset markets, as well as digitize assets. AlphaPoint and its award winning blockchain technology have helped startups and institutions discover and execute their blockchain strategies since 2013.

Position Profile

Interested in being a part of a rapidly growing, cutting edge FinTech company that is changing global cryptocurrency markets? Are you a driven Account Manager interested in adding immediate value to an in-demand team? AlphaPoint, a leading blockchain solutions and cryptocurrency trading platform provider is actively seeking an Account Manager who will be the face-of-the-firm for key partners and clients. Our Account Manager will work with cryptocurrency exchanges globally while providing world class service and client coverage.

Job Responsibilities

  • Bilingual: Spanish/English highly preferred
  • Manage, escalate, drive satisfactory resolution of client’s needs and demands within scope of expectations, as well as provide partnership.
  • Work with customer support, technical operations, product management, development and engineering teams to determine client requirements and provide communication to all parties.
  • Provide technology or product updates to clients on an as needed basis.
  • Participate in the creation of new processes and tools as necessary to support the needs and requirements of a fast-growing business.
  • Incorporate requirements from external parties and assess impact on project timetables and deliverables
  • Possess the ability to learn and speak to AlphaPoint’s applications.
  • Ensure client issues are tracked and delivered on within appropriate deadlines.
  • Possess strong business judgement, influencing skills, leadership and communication abilities.
  • Be a self-starter that can work autonomously, take initiative and goal-oriented.

Required Skills & Experience

  • Bachelor’s degree or military experience.
  • At least 2 years of experience within an Account Manager role, preferably at a FinTech company.
  • Knowledge of Bitcoin, Blockchain, or Cryptocurrencies.
  • Experience working with trading or post-trading, payment, or financial processing products is preferred.

AlphaPoint is an equal opportunity employer committed to a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability or genetic information, gender identity or national origin.

Interested in Applying for the Role of
Account Manager – Bilingual (Spanish/English)?

Apply for This Job